service

How much is your farm tractor worth? Find resale prices for tractors built from 1939 and 2008, with complete specifications and serial numbers. Save 10% on our Official Tractor Blue Book sale!

Search This Message Board:

service

Andy Fish	I own a Kubota BX23 series tractor. I love the tractor but have been very badly treated by my local dealers service department. They have performed unauthorized service and made serious costly mistakes with authorized service. For example after performing a complete oil change and lubrication they drained both front gearboxes and I found only after hearing a horrible grinding noise and inspecting the boxes. I tried to get satisfaction but was denied. When I finally resorted to filing a complaint with the VT. Consumer Repair office they ignored the complaint and filed a "theft of services" complaint against me. I continue to love my Kubota but because iof the horrible treatment by Riverside I find myself having to consider the Cub as a replacement as the Cub dealer is honest and reputable. I'm very disappointed!! Andy
Dog	Can't say if I blame you at all. Thats why I do all my own service. I've had nothing but problems out of dealers of all types. They have you by the short hair, they have been there and done that before and know how to handle it, where you don't. You had better have a good attorney on hand before you hit on a dealer. I purchase a new product from the Dealer and then say good bye. When I purchased my Kubota new, all was well except only one front tire would hold air, the other 3 leaked down over night. The dealer told me, they don't do tires and to go some where else. I went some where else buying my parts also.
commander k	sorry to hear of your misfortunes with your dealer. I recently purchased a high cost multiple spindle Rhino mower...the dealer delivered it resting on its blades rather than the frame, both outboard gearboxes were nearly dry, and the fill and drain plugs on the center gearbox were only finger tightened ready to fall off. Luckily no damage, and I caught it before use. I filed a complaint with the manufacturer and dealer for warranty purposes. I suggest you get with Kubota central on this, make it public and inform Kubota you are doing so. It's all about PR rather than integrity...best of luck, hopefully no damage. ck
Larry Caldwell	Farmers don't buy a brand, they buy a dealer. When the weather threatens to turn and your equipment breaks down, you need a dealer you can rely on.

[ Save This Page ] [ Follow Ups ] [ Post Followup ] [ Kubota Tractors Discussion Forum ]
Post a Followup

Enter Code Shown Above As it Appears:
Name:
E-Mail:
Subject:

Upload Picture (Optional - Choose File):

Comments:

Name:

Email:

Sign Up For Our Monthly Special Sales!