You have several options if you are interested in something we have to offer. You can always call
one of our trained technical representatives at 1-631-451-8706 and talk to us about your order, or use our toll-free order line at
1-877-698-3033 (please use the other line for technical questions). We will be happy to discuss all
the details with you. You can e-mail us at 
and we can help you with everything that you need from there. You can
fax us at 1-631-451-8744 if you have any written-out documents to
help us in securing items in which you are interested. And you can
mail to us at the following address:
Phone (Technical Representatives): 1-631-451-8706
Toll-free Ordering Line: 1-877-698-3033
Fax: 1-631-451-8744
SSB Tractor
P.O. Box 455
Farmingville, NY 11738 |
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Whichever way you choose to contact us about anything you are interested
in, we will do all that we can to provide you with the information and
sales assistance that you need to make an informed decision. Just let us
know how we can help.
Shipping Policy
Tractor manual orders take 7-10 days to process before shipment. Manuals
are shipped primarily via the U.S. Postal Service. For expedited service, please
call or email us to make special arrangements. Tractor parts are usually
shipped via FedEx (except for smaller items). Tractor implements are shipped
using the best carrier available for the given weight.
Return Policy
Returns must be made within 30 days of receipt of merchandise in original resaleable condition, including packing materials with which the item was originally shipped. There is
a 20% restocking fee for returned items, and we cannot refund shipping except due to seller error. Tractor manuals must be returned in original condition, and
manuals shipped in plastic wrapping may not have been opened. Customer assumes responsibility
for return shipping charges. Contact us by phone, email, or regular mail for detailed
return instructions.
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